SupaCasi Casino
4.8/5

SupaCasi Casino

Welcome Bonus - 100% up to €3000

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*New players only

Pros
  • More than 50 gaming providers
  • Plenty of payment methods
  • Live chat support
Cons
  • High minimum withdrawal amount
  • Slow withdrawals

Unveiling SupaCasi Casino: A Comprehensive Review (2024)

SupaCasi Casino, a name resonating in the realm of online gambling, beckons players with promises of an immersive gaming experience. But beneath the allure of glitzy bonuses and a plethora of games lies a tapestry of player experiences, ranging from euphoric wins to frustrating withdrawal processes. In this review, we delve deep into the heart of SupaCasi Casino to uncover its essence, its offerings, and the veracity of its claims.

SupaCasi is a fresh new online casino from 2021 that seamlessly mixes a library of over 2500 different games with a sportsbook component that offers odds on hundreds of pre-match and live markets. It is run by Famagousta B.V., a freshly formed iGaming company that only services unregulated markets with an offshore license. Its website has a vibrant, cartoonish style with lively images and a mascot that closely resembles a Japanese Maneki-Neko. The latter is a little cat figurine with a raised paw that supposedly brings good fortune to its owner.

Supacasi Website Review

Exploring SupaCasi Casino

SupaCasi Casino, established in 2021, stands as a beacon in the vast ocean of online casinos. Its presence on BonusCodeCasino.net, coupled with high player ratings, initially sparks intrigue. With a CasinoRank of 7.5, it commands a respectable position, supported by 85 reviews and a commendable 2-day average complaint response time.
 

The Good and the Not-So-Good

Before venturing into the labyrinth of SupaCasi, it’s crucial to dissect its strengths and weaknesses. Pros:
  • A diverse array of games from over 50 gaming providers.
  • Multiple payment methods, including cryptocurrency options.
  • Responsive live chat support available during specified hours.
Cons:
  • High minimum withdrawal amount and sluggish withdrawal processes.
  • Limited filtering options for game selection.
  • Lack of a loyalty bonus, dampening the experience for high rollers.

SupaCasi Casino

100% Welcome Bonus of up to €500

New players who make their initial deposit of €25 at SupaCasi casino can receive a 100% Welcome Bonus of up to €500. It will be good for 10 days, and to meet the conditions, you must wager it 40 times with bets of no more than €5.

Promotions at Supacasi Casino

We believe the bonus period is little lower than the greatest possibility of 30 days, which you can find in other casinos. If you’re an existing customer, you can receive a 50% Weekend Reload Bonus of up to €500 for a €30 deposit. There is also a 10% weekly payback of up to €500 to help you recover some of your net losses on slots, as well as one for live casino games.

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Game Selection

SupaCasi has an excellent library, with slot tiles dominating. Among them are Age of Gods, Break Da Bank, Safari Sam 2, Sakura Fortune, Big Bass Bonanza, Starz Megaways, The Dog House Megaways, Rock the Reels Megaways, and many others. Aside from that, the casino features keno, bingo, and a variety of table and card games, including Deuces Wild, Jacks or Better, Three Card Poker, European and American Roulette, Baccarat, Vegas Strip and Atlantic City Blackjack, Sic Bo, Pontoon, Craps, and others.

Most of these programs include a demo version, allowing you to quickly decide whether to place a real money wager or not. The sportsbook offers over 20 different sports to gamble on, both in-play and pre-match. The casino also offers a section dedicated to virtual sports such as football, basketball, horse racing, table tennis, and more. You can also check out E-Sports, where you can gamble on games like Counter-Strike, Dota 2, League of Legends, and others.

Games at Supacasi Casino

Payments and Withdrawals

SupaCasi Casino boasts an impressive repertoire of payment options, encompassing traditional methods like Skrill and Visa alongside cryptocurrencies such as Bitcoin and Ethereum. However, the minimum withdrawal threshold of €100 and a monthly limit of €7,000 may deter players seeking swift access to their winnings. Verification procedures, while enhancing security, may prolong withdrawal times.

Customer Support and Responsiveness

The cornerstone of any reputable casino lies in its customer service. SupaCasi’s live chat feature, operational from 09:00 to 01:00 CET, offers prompt assistance across multiple languages. However, occasional lapses in responsiveness, as evidenced by player testimonials, hint at areas ripe for improvement.

Mobile Casino

SupaCasi does not provide a mobile app, however all PC versions of the games are iOS and Android compatible. You can access your account and play the games from any device, including smartphones and tablets.

Game Suppliers

The casino mostly works with smaller-scale providers such as Apollo, Booongo, Bgaming, Belatra, Dragon Gaming, EvoPlay, Fugaso, Green Jade, GameArt, Kalamba, Leap Gaming, Mr. Slotty, Mascot, Merkur, Mancala Gaming, Nucleus, PG Soft, Red Rake, Relax Gaming, Saucify, and others. However, you will find a few games created by industry titans such as BetSoft, Evolution, Iron Dog Studio, Microgaming, Pragmatic Play, Playtech, Quickspin, and Yggdrasil.

Games Galore

SupaCasi’s gaming portfolio stands as a testament to its commitment to entertainment. From classic table games to immersive live casino experiences, players are spoiled for choice. Yet, the absence of robust filtering mechanisms may overwhelm users navigating the extensive catalog.

Deposit and Withdrawals

SupaCasi casino accepts a variety of popular and simple payment methods, the availability of which varies by nation of residence. After you register an account, you have the following deposit options: Payment options include Visa, Mastercard, Visa Electron, JCB, American Express, Ecopayz, Neteller, Skrill, Giropay, Sofort, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, and Litecoin. By default, withdrawals are handled back to the original deposit method or any other payment option registered in your account with which you have made successful deposits.

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If none of them accepts incoming transactions, you will get your rewards via bank wire. The accepted fiat currencies are EUR, JPY, USD, NOK, AUD, and CAD. The minimum deposit is set at €25, which is fairly reasonable. We were unable to find information about the minimum withdrawal amount, and customer service did not respond to our inquiry.

Game Play at Supacasi Casino

All deposits that are not related to a bonus must be wagered at least three times before being withdrawn; else, the casino will charge you a fee. This is an obvious violation of conventional anti-money laundering procedures, which require you to gamble these amounts only once in order to comply with the regulations.

Deposit Methods:

American Express, Bank Transfer, Bitcoin, Bitcoin Cash, Dogecoin, ecopayZ, Ethereum, Giropay, JCB, Litecoin, MasterCard, Neteller, Skrill, Sofortuberweisung, Visa, Visa Electron

Withdrawal Methods:

American Express, Bank Transfer, Bitcoin, Bitcoin Cash, Dogecoin, ecopayZ, Ethereum, Giropay, JCB, Litecoin, MasterCard, Neteller, Skrill, Sofortuberweisung, Visa, Visa Electron

Security and Licensing

SupaCasi Casino is owned and operated by Famagousta B.V. and has a Curacao gaming license. As we have previously stated, appropriate license is critical for receiving your prizes correctly and on schedule. The Curacao gaming regulators take a hands-off attitude to complaints between online casinos and their clients, encouraging the parties to handle the issues on their own. The UKGC and the MGA, on the other hand, always help in the event of a misunderstanding and have cardinal laws for client protection that cannot be readily broken.

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Responsible Gambling Initiatives

In an era plagued by the specter of problem gambling, SupaCasi pledges allegiance to responsible gaming. Comprehensive resources and tools empower players to maintain control over their gambling habits, albeit with room for refinement in accessibility and visibility.

Customer Support

Customer service is only available via email 24/7 in English, Japanese, German, Finnish, and Norwegian. We attempted to contact them multiple times via live chat but were unable, and our email concern took four hours to be resolved.

Layout and Navigation

The website has a very straightforward style, and you can easily explore it to locate the information you need. On the left, you’ll find tabs for the main casino games and sportsbook categories, as well as Promotions. Scroll down to the bottom of the homepage to see the General Terms & Conditions, as well as information on the casino’s ownership and license.

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SupaCasi Casino Mobile Version

Unveiling Player Experiences

Anecdotes from players offer a glimpse into the tapestry of SupaCasi’s user base. From tales of unyielding frustration to echoes of delight, each testimonial paints a vivid portrait of the casino’s multifaceted allure.

The Final Verdict

SupaCasi Casino stands as a testament to the evolution of online gambling, blending innovation with tradition to craft an immersive gaming experience. While its offerings dazzle and its intentions noble, areas for improvement loom large. As players tread the virtual corridors of SupaCasi, they embark on a journey fraught with excitement and uncertainty, a microcosm of the gambling realm itself.
 
Based on our investigation, we can infer that there are many alternative casinos to select from besides SupaCasi. Although they offer a wide range of gaming options and a few attractive incentives, they require a threefold deposit turnover before making a withdrawal and, most importantly, operate under an offshore license.
 
Even if there are a few reputable operators with such a license, and we found no hidden hazards in the Terms and Conditions, we cannot guarantee the outcome of a dispute. Without a reliable regulator to protect your interests, you could find yourself in a very bad situation if the casino’s management decides to keep your earnings.
 

FAQ

Q: Is Supacasi legitimate and safe?

The brand’s operator is Antillephone NV., which is authorised and regulated by the Curacao government under license No. 8048/JAZ. Furthermore, the bookmaker is a member of Campeon Gaming Partners, an established and experienced iGaming organization. Read the Campeonbet Review to learn more about the brand’s principal bookie.

Q. Who owns the sportsbook?

Supacasi is owned by Famagousta B.V., a company registered in Curacao with the Commercial Register of Curacao No. 152449 and registered address at Schout Bij Nacht Doormanweg 40, Curaçao.

Q: What are the Supacasi-supported countries?

Players from most nations can readily join the bookmaker. There are only a few restricted areas. These include Greece, Italy, Malta, Portugal, Spain, Sweden, the United Kingdom, and the United States. Swedish gamers should read our Lapilanders Review to choose a bookmaker that accepts them.

Q: What payment methods are available?

There are several flexible payment options. The most prevalent ones are Visa, Mastercard, American Express, and Skrill. Supacasi sportsbook accepts deposits in Bitcoin, Ethereum, Bitcoin Cash, Litecoin, MiFinity, and Neosurf. Bank transfers are only available for withdrawals. In addition, several nations accept local payments such as Giropay, Multibanco, JCB, and Sofort.

Q: Which sports can I find at Supacasi?

This sportsbook offers more than 30 sports to wager on. Football, Tennis, Basketball, Volleyball, Ice Hockey, Table Tennis, Motorsports, Cycling, MMA, Esports, efootball, Alpine skiing, American Football, Aussie Rules, Baseball, Biathlon, Boxing, Cross country, Cricket, Darts, Floorball, Golf, Handball, Rugby League, Rugby, Snooker, Specials, Waterpolo, Bandy, and Futsal are a few examples.

Q: What terms should I be looking out for?

Remember that when your total deposits or withdrawals surpass €2,000, the player verification procedure will become necessary. During the verification procedure, participants will be asked to present identity cards, bank cards, bank statements, sources of wealth, sources of funds, or utility bills. Additionally, the maximum net earnings in any 24-hour period per account are limited to €5,000.

Q: How do I make a complaint against Supacasi?

The first step would be to call the customer care service and discuss the issue with them. Otherwise, visit our complaints page and write a comment. We’ll look into it and try to resolve it on your behalf.

Q: Is SupaCasi Casino safe to play?

SupaCasi Casino cannot be described as extremely trustworthy because it is overseen by Curacao gambling officials. Playing at offshore casinos often carries the danger of financial loss owing to difficult withdrawals and unfairly confiscated profits. To summarize, we always recommend that our readers register accounts at safe, regulated casinos with a solid reputation.

Q: What bonus do I get at SupaCasi Casino?

SupaCasi provides new players with a 100% Welcome Bonus of up to €500 for their first deposit. Registered clients are eligible to receive a 50% cashback of up to €500, a 10% weekly cashback of up to €500 for net losses on slots, and another for live casino games.

Q: What types of games can I play at SupaCasi Casino?

You may play a variety of slots, keno, bingo, and table games like poker, baccarat, blackjack, roulette, and more. The live dealer segment includes over 180 distinct lobbies where you can try your luck. You can also gamble on many traditional, virtual, and Esports.

Q: SupaCasi Casino is not paying out my winnings. What shall I do?

SupaCasi Casino holds a Curacao license, which means that it is not subject to stringent control. In the event of a dispute, you will have no recourse against the authorities, and it will be entirely your obligation to resolve the matter. To us, this is more than enough incentive to consider depositing in another casino.

Q: Does SupaCasi Casino have a smartphone version?

Yes, you may easily access the website and play using your mobile device. We recommend that you avoid signing into your account when connected to public Wi-Fi for security concerns.

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Welcome Bonus - 100% up to €3000

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*New players only

5.0
Trust & Fairness
4.0
Games & Software
5.0
Bonuses & Promotions
5.0
Customer Support
4.8 Overall Rating

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